Orders will ship as normal with a slight delay.

Crusher Evo

TO VIEW THE USER GUIDE INCLUDED IN THE CRUSHER™ EVO PACKAGING, CLICK HERE.

GETTING STARTED

TROUBLESHOOTING

PAIRING ISSUES?

Issue: You’re having trouble pairing your Crusher™ Evo with your mobile device, or your Crusher™ Evo headphones are malfunctioning in any other way.

Solution: A full reset may help. Here’s the simple way to do it.

  1. First, remove your headphones from your device’s Bluetooth paired list. Now, press and hold the top and bottom buttons for 2 seconds.
  2. You’ll see the LEDs flash purple first, a voice prompt will say “disconnected” and then the headphone will go into pairing mode, the LEDs will flash blue and red and a voice prompt will say “pairing”.
  3. At this time, turn on your device’s Bluetooth and look for “Crusher Evo” in your list of available Bluetooth devices. For Android devices: Click “+ Pair New Device” and select Crusher™ Evo to pair your headphones to your device.
  4. Select “Crusher™ Evo” and accept any “Pair” or “OK” prompts that appear on your screen. When pairing is complete, a voice prompt will say “connected.”

HEADPHONES WON’T CHARGE?

ISSUE: Not seeing the RED LED LIGHT on Crusher™ Evo that indicates headphones are charging. Or, not seeing BLUE LED LIGHT on Crusher™ Evo that indicates headphones are finished charging, despite charging for 2+ hours.

If you’ve checked everything above and are still experiencing issues and/or if the indicator light remains dark and does not come on at all, please email us at returns@lab4.co.nz. All Skullcandy products have a 1-year warranty. 

FAQS

BATTERY & CHARGE:

WHAT IS THE TOTAL CHARGING TIME FOR CRUSHER™ EVO VIA USB-C CHARGING CABLE?

DOES CRUSHER™ EVO HAVE SOME SORT OF FAST CHARGE?

BATTERY LIFE AND PLAY TIME IS VERY IMPORTANT TO ME, HOW LONG DOES THE CRUSHER™ EVO LAST?

CAN I CHARGE CRUSHER™ EVO WITH MY SKULLCANDY POWER ACCESSORIES/PC/LAPTOP?

NEW FEATURES:

PERSONAL SOUND BY AUDIODO™: IN APP

HOW DO YOU CHANGE BETWEEN EQ SETTINGS, AND WHAT’S THE DIFFERENCE?

WHAT IS THE TILE® FINDING FEATURE AND HOW DOES IT WORK?

CONNECTION:

DOES THE CRUSHER™ EVO PAIR WITH THE SKULLCANDY APP?

WHAT IS THE BLUETOOTH RANGE OF THE CRUSHER™ EVO?

CAN I CONNECT CRUSHER™ EVO TO A COMPUTER?

CAN I USE CRUSHER™ EVO WITH A PS4/XBOX ONE/SWITCH?

WHICH VERSION OF BLUETOOTH DOES CRUSHER™ EVO USE?

GENERAL QUESTIONS:

CAN I USE SIRI/GOOGLE ASSISTANT/ALEXA WITH MY CRUSHER™ EVO?

CAN I USE CRUSHER™ EVO FOR SPORTS OR WORKING OUT?

WARRANTY:

PLEASE BE SURE TO REACH OUT TO US AT returns@lab4.co.nz IF YOU FEEL THERE IS AN ISSUE.

 

WHAT HAPPENS IF MY HEADPHONES BREAK OR ARE LOST?