BUY NOW PAY LATER WITH LAYBUY

SESH

WELCOME TO THE SESH SUPPORT PAGE. FOR THE BEST EXPERIENCE WITH YOUR PRODUCT, PLEASE READ AND WATCH THE FOLLOWING INFORMATION.

GETTING STARTED WITH SESH

FIRST TIME PAIRING

Because true wireless audio is still pretty new, Sesh may be your first experience with this technology. But pairing Sesh to your device for the first time is actually really simple. You just have to follow three easy steps:

• Remove your Sesh earbuds from the package
• Place them in the charging case, and make sure the LEDs on both earbuds turn red, then close the case.
• Now remove your earbuds from the case.

This process will automatically turn Sesh on and put it into pairing mode. You can then select Sesh from your device’s list of Bluetooth devices.

 

TROUBLESHOOTING 

PAIRING ISSUES?

ISSUE: The biggest challenge with true wireless earbuds is maintaining a paired status between both independent buds. There are times when the user will intentionally or unintentionally modify the connected states of the SESH buds, this can create a pairing challenge as both the LEFT and RIGHT SESH buds because they would then be in different pairing and search modes when powered on. This is an easy fix!

SOLUTION:

• Turn the Bluetooth on your (mobile or computer) device OFF
• To ensure ease of re-pairing, please unpair or forget your SESH in your paired Bluetooth device list
• Power on ONLY your LEFT SESH bud by simply removing it from the case. It will be in a NON_CONNECTED or non-paired state due to Bluetooth being off on your device. Leave the other RIGHT bud is in the case
• Press the button 6 times (see below diagram). The LED will flash RED and this will automatically rest and power off the ear bud. Place the LEFT earbud back in the case
• Repeat steps 3-4 with ONLY the RIGHT SESH bud
• Next, pull the SESH buds from the case to have them automatically power on and start the process of paring to one another
• You will hear one beep indicating the buds have paired together, the LED on the LEFT bud will flash RED and BLUE indicating it has entered into pairing mode
• At this time, turn your device’s Bluetooth back on and re-pair it to your SESH buds. You will hear a voice prompt that will notify you that it is now “Connected”

 

BUDS NOT CHARGING IN CASE/LID NOT CLOSING PROPERLY?

ISSUE: Not seeing the RED LED indicator on both or either earbud when you’ve placed your SESH back in the case

SOLUTION:

SINGLE BUD USE (MONO MODE):

 
ISSUE: If you’re a user that would like to use the SESH with only one ear bud (Mono Mode), you may have some issues when working to repair both buds together (Stereo Mode). You may follow the following simple steps to ensure ease of use when pairing when switching between Mono and Stereo Modes.

SOLUTION:

ON BOARD CONTROLS

Sesh has a full suite of controls on each earbud to keep you connected without having to touch your phone.


FULL SESH USER GUIDE 

PRODUCT WALKTHROUGH

Want to see even more about Sesh? Watch this Product Walkthrough video.

SESH FAQS

BATTERY & CHARGE

WHAT IS THE TOTAL CHARGING TIME FOR SESH?

CAN I CHARGE SESH WITH MY PC/LAPTOP?

DOES SESH HAVE SOME SORT OF FAST CHARGE?

CONNECTION

WHAT IS THE BLUETOOTH RANGE OF THE SESH?

CAN I CONNECT SESH TO A COMPUTER?

WHICH VERSION OF BLUETOOTH DOES SESH USE?

WHICH IS THE MASTER EARBUD?

WHEN ON A CALL OR LISTENING TO MY CONTENT, WILL I HEAR AUDIO IN ONE (THE LEFT SIDE MASTER) OR BOTH EARBUDS?

GENERAL QUESTIONS

CAN I USE SIRI/GOOGLE ASSISTANT/ALEXA WITH MY SESH?

CAN I USE SESH FOR SPORTS OR WORKING OUT?

SIGN ME UP

Be the first to pre-order new product, hear about deals and catch with what's new.