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Create account Log inSMOKIN’ BUDS USER GUIDE, TROUBLESHOOTING & FAQS

INITIAL SET UP & PAIRING SUPPORT:
QUICK START VERSION: (FIRST TIME PAIRING OUT OF THE BOX)
PAIR TO A 2ND DEVICE (AFTER 1ST TIME PAIRING, WHILE EARBUDS ARE POWERED ON AND IN A DISCONNECTED OR CONNECTED STATE)
QUICK START GUIDE - USER CONTROLS
Smokin’ Buds media controls are ready to keep you connected and in control of your Bluetooth enabled device.
We’ve also incorporated a simple feedback tone feature that allows the user to hear each time they have tapped the capacitive touch sensor on their earbud (located on the Skullcandy Logo), and when tapping more than one time in sequence, you will hear ascending tones to give you better control of your media. They are very subtle and do not disrupt your listening, easy to hear even while playing music, and the quick sensor response tone will help you quickly learn your way around the controls on your device.
AUTO POWER ON & POWER OFF:
MANUALLY POWER ON: EITHER EARBUD
MANUALLY POWER OFF: EITHER EARBUD
PLAY/PAUSE: EITHER EARBUD
ANSWER/HANG UP CALL: EITHER EARBUD
REJECT INCOMING CALL: EITHER EARBUD
VOLUME UP: EITHER EARBUD
VOLUME DOWN: EITHER EARBUD
ACTIVATE ASSISTANT: EITHER EARBUD
EQ MODE TOGGLE: EITHER EARBUD
BLUETOOTH PAIRING: EITHER EARBUD
PRESET EQ MODES
To help you get the best sound quality from your content, Smokin’ Buds features 3 preset EQ modes:
To switch between EQ modes, tap the touch sensor on either earbud 4 times.
Your default EQ setting is “Music Mode”, which is great for general listening.
Podcast Mode removes most of the bass response and is great for podcasts or audio books.
Movie Mode boosts dialog and detail in your audio, creating an enhanced immersive experience.
CHARGING:
WHEN FULLY CHARGED, THERE WILL BE UP TO 8+ HOURS OF PLAY TIME IN THE EARBUDS AND YOU WILL GET 12+ HOURS IN THE CHARGING CASE, REACHING UP TO 20+ TOTAL HOURS OF PLAY TIME.
EARBUDS:
CASE:
BUDS OR CASE NOT CHARGING PROPERLY?
ISSUE: Not seeing the red LED indicator on the buds when you’ve placed your Smokin’ Buds back into the charging case, or the charge case LED turning on when your USB-C cable is plugged in?
SOLUTION:
ACTIVATE YOUR VOICE ASSITANT
Who do you ask for help? Siri? Bixby? Google Assistant? Unlike proprietary earbuds, Skullcandy earbuds work with any assistant.
Simply press and hold the touch sensor on either earbud for 1 second to activate your device’s native assistant.
SOLO MODE:
Sometimes you want to be able to hear your music, but still hear what’s going on around you. When you want to do that, you can use just one earbud.
We call this Solo Mode. Both the left and right earbud of Smokin’ Buds can be used in solo mode.
To use Solo Mode when you’ve previously paired to your earbuds, simply remove either earbud from the charge case and it will function with both phone calls and music.
If you are initially pairing only one earbud, simply follow the same initial pairing steps above and you’re good to go.
To use both earbuds again, simply remove the other bud from the case at any time, you will hear the power on “ping” tone, and your audio will begin to seamlessly stream back into Stereo Mode.
FIT:
Smokin’ Buds fit comfortably and securely in your ear. Here’s how to get the best fit.
First, place the bud in your ear at an angle, then rotate minimally to the front or back to secure in place. Your earbud should feel comfortable and stable.
For optimal acoustic performance, you also want to be sure your ear gel creates a nice seal just inside your canal.
Smokin’ Buds comes with 3 sizes of eargels to help you find the best fit. Try each size provided to see which fit works best for you.
HAVING TROUBLE? DON’T RETURN TO THE STORE AND LET US HELP!
NO AUDIO IN ONE EAR?
Let’s re-sync your earbuds by first placing both of them into the charge case and ensure that both of the LEDs turn red. Then simply remove both earbuds together. If the stereo audio stream hasn’t been fixed, please follow the instructions below.
STEP ONE:
IF YOU STILL DO NOT HAVE AUDIO STREAMING IN BOTH EARBUDS, OR YOU ARE HAVING PAIRING ISSUES, PLEASE PROCEED TO STEP TWO BELOW AND RESET YOUR EARBUDS TO GET THEM STREAMING CORRECTLY.
PAIRING ISSUES? RESET YOUR EARBUDS BY CLEARING THE DEVICE PAIRED LIST WITH THE FOLLOWING INSTRUCTIONS.
STEP TWO:
FREQUENTLY ASKED QESTIONS
PLAYTIME / BATTERY LIFE & CHARGING:
BATTERY LIFE AND PLAY TIME ARE VERY IMPORTANT TO ME. HOW LONG DOES THE SMOKIN’ BUDS BATTERY LAST?
WHAT IS THE TOTAL CHARGING TIME FOR SMOKIN’ BUDS VIA INCLUDED USB-C CHARGING CABLE?
DOES SMOKIN’ BUDS HAVE SOME SORT OF FAST CHARGE?
CAN I CHARGE SMOKIN’ BUDS WITH MY SKULLCANDY POWER ACCESSORIES/PC/LAPTOP?
HOW DO YOU CHANGE BETWEEN EQ SETTINGS, AND WHAT’S THE DIFFERENCE?
CONNECTION:
ARE SMOKIN’ BUDS COMPATIBLE WITH THE SKULLCANDY APP?
WHAT IS THE BLUETOOTH RANGE OF SMOKIN’ BUDS?
CAN I CONNECT SMOKIN’ BUDS TO A COMPUTER?
CAN I USE SMOKIN’ BUDS WITH A PS4/XBOX ONE/SWITCH?
WHICH VERSION OF BLUETOOTH DOES SMOKIN’ BUDS USE?
WHEN ON A CALL OR LISTENING TO MY CONTENT, WILL I HEAR AUDIO IN ONE OR BOTH EARBUDS?
CAN I USE SIRI/GOOGLE ASSISTANT/ALEXA WITH MY SMOKIN’ BUDS?
ARE SMOKIN’ BUDS OK TO USE WHILE WORKING OUT?
WARRANTY:
WHAT HAPPENS IF MY EARBUDS BREAK OR ARE LOST?