Refund policy

1. Skullcandy 1-Year Limited Manufacturer Warranty

All authentic Skullcandy products are backed by a 1-year limited warranty covering manufacturing defects from the original date of purchase.

2. How to Submit a Warranty Claim

If your gear develops a manufacturing issue within your 1-year coverage window, reach out directly to initiate a claim:

Email returns@lab4.co.nz with your order details, proof of purchase (receipt/invoice), and a brief description or photo/video of the issue.

3. Consumer Law Rights

This 1-year manufacturer warranty applies alongside and does not replace or exclude any statutory rights under local consumer protection laws.

Questions?

Contact us anytime at returns@lab4.co.nz for assistance.