Terms of service

Welcome to Skullcandy. By accessing our website, purchasing products, or using our services, you agree to the following terms and conditions.

1. Overview & General Conditions

  • This website is operated to provide authentic Skullcandy audio products and customer support.

  • We reserve the right to refuse service, update pricing, or modify site content at any time without prior notice.

2. Orders & Pricing

  • All orders are subject to acceptance and availability.

  • In the event of a pricing error or stock discrepancy, we reserve the right to cancel or edit an order before it ships. You will be notified immediately of any changes or refunds.

3. Product Usage & Safety

  • Skullcandy products are designed for personal audio listening. 

  • Follow all included product manuals, charging guidelines, and safety warnings.

4. Warranty & Returns

  • All warranty claims, returns, and product support inquiries are handled in accordance with our Refund & Warranty Policy.

  • For assistance with defective items or warranty claims covered under our 1-year coverage window, please email returns@lab4.co.nz.

5. Intellectual Property

  • All brand names, logos, trademarks, product images, graphic designs, and content on this site belong to Skullcandy and its authorized distributors.

  • Unauthorized reproduction, copying, or commercial re-use of any site materials is strictly prohibited.

6. Limitation of Liability

  • To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

7. Governing Law

  • These terms are governed by and construed in accordance with local consumer laws.

Questions?

For any inquiries regarding these terms, reach out to us at returns@lab4.co.nz.